Coronavirus (COVID-19)

Many people are worried about Coronavirus (COVID-19) and how this could affect their housing. Click here to find out what COVID-19 means for you.

Domestic abuse and money

This page gives advice on financial help you can get if you leave your partner because of domestic abuse.

CORONAVIRUS UPDATE

If staying at home because of Coronavirus puts you or your family at risk of abuse from someone else in the household, there is still help available during the pandemic.

Contact one of the organisations below or visit Welsh Women’s Aid advice page on Safety and Self-Care Advice for Survivors in Isolation. For details of how to stay safe during the pandemic, click here.

If you are in immediate danger, call the police on 999. If you need silent help dial 999 followed by 55. Police will still come to your home.

Claiming benefits

If you leave your partner, you may be worried about how you are going to pay for your general living costs.

You could be entitled to tax credits or benefits.  For example, Universal Credit, follow the link to our page for further  information and advice.  Contact Jobcentre Plus to make a new claim for benefits.

If you are already claiming benefits, you will need to contact Jobcentre Plus and/or the council to let them know about your change of circumstances.

In an emergency, you may be able to get help from the Discretionary Assistance Fund, or apply for a budgeting loan to help you pay for essentials.

If you are unsure what you might be entitled to, get advice. The Department for Work and Pensions have produced a comprehensive Guide on the help you can get if you are a victim of domestic abuse.

If you are staying in a refuge, the staff there should be able to help you apply for help.

Housing costs

One of your biggest costs if you leave your partner is likely to be your housing costs. You may be able to get housing benefit or Universal Credit housing costs to help pay the rent or mortgage. The amount you get depends on your circumstances (your income, the people in your household, etc).

If you still have to pay rent on the home you have left, you may be able to get housing benefit on two homes for a limited period. If you are claiming Universal Credit and you have left your normal home because of a fear of violence you may be able to get housing costs paid on two homes for a maximum time of 12 months.

If the help you get to pay your housing costs doesn’t cover all your rent you may be able to get a discretionary housing payment.

If you face other housing costs (for example, if you are moving into privately rented accommodation and have to pay a deposit) you may be able to get help from the Discretionary Assistance Fund or apply for a budgeting loan. If you need help to furnish a new place, there may be a local furniture project that can help out with low-cost furniture.

Child maintenance

If you leave your partner, you can apply for child maintenance from them, to help with the costs of bringing up your children, although you may not wish to do this if it may cause you or your children further harm or distress. If you are afraid that your partner may threaten or ill treat you or your child if they are forced to pay child maintenance, it’s best to get advice before making a claim.

For information and support with applying for child maintenance from your ex-partner, and the different options for you, go to the Gov.uk : Making a child maintenance arrangement.

If you and your ex-partner are unable to reach an agreement regarding maintenance payments, or you don’t know where your ex-partner is, you will need to contact the government’s Child Maintenance Service.  The Child Maintenance Service has replaced the Child Support Agency and deals with all new applications for child maintenance payments.  You do not have to pay the Child Maintenance Service application fee if you are a victim of domestic violence and abuse.

You could also contact Citizens Advice or Welsh Women’s Aid for help and support in dealing with your relationship breakdown and how this affects your finances.

Opening a bank account

If you don’t have your own bank account, try to arrange to open one before you leave.

If you already have your own bank account(s) and credit card(s), make sure you tell the bank and credit card company your new address, so that your partner can’t get hold of your statements. Use a ‘care of’ address if you don’t want anyone to know where you’re staying. Be aware, however, that many banks won’t send information to a ‘care of’ address.

Where can I go for help?

If you believe or suspect you are being financially abused the following organisations can help you:

Money advice service offers practical advice as well as further links to advice and support specifically aimed at people who are experiencing financial abuse

Refuge is a charity who support women and children experiencing domestic abuse.

Phone an adviser

If you have a housing problem, call our expert housing advice helpline
08000 495 495

Email an adviser

If you have a non-urgent problem and would like to speak to an adviser
email us

We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.

Did you find this helpful?

This page was last updated on: Mawrth 12, 2021

Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.

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