Phone an adviser
If you have a housing problem, call our expert housing advice helpline
Private rented properties in Wales must have an energy rating of E or above. Landlords who rent out properties with a low energy rating can face a fine.
There are steps you can take to improve the energy efficiency of your home and you might qualify for some help towards improvements.
Private landlords must :
A landlord who fails to comply could face a fine of up to £5,000 and risk having their Rent Smart Wales licence removed.
To find an existing EPC for your property, click here.
The Welsh Government Nest scheme provides advice on saving energy, money management, energy tariffs, and benefit entitlement.
Anyone can use the scheme and if you own or privately rent your home and are on a low income you may be eligible for home improvements at no cost. These can include new boilers and insulation.
The website has lots of useful information and you can also ring their freephone helpline on 0808 808 2244.
The Green Deal is a government scheme providing loans for energy efficiency home improvements. These include energy efficient boilers, double glazing or insulation.
You can apply if you are a home owner, landlord or tenant but both the landlord and the tenant must agree to the improvements if the building is rented.
The cost of the loan is paid through the electricity bill at the property over a set period of time. This means future tenants or homeowners will take over the loan repayments.
The amount of energy you use should go down once the new equipment is installed, but you may not see a reduction in your bills. This is because you will be repaying the Green Deal loan.
Find out more about Green Deal from Gov.UK
You may qualify for a new boiler, loft insulation or cavity wall insulation through the Affordable Warmth scheme.
The scheme is provided by energy suppliers for homeowners and private tenants who claim certain benefits. These include:
You can apply to any energy supplier’s scheme, even if you don’t get your gas or electricity from them.
You won’t qualify for the scheme if you are a council or housing association tenant.
Find out more from GOV.UK or contact your energy provider.
These tips will help you save money and manage your energy bills:
Free
Under £100
Over £100
For more advice on how to make your home more energy efficient visit the Simple Energy Advice website.
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.
Government help with heating costs
Switch energy supplier and tariff
If you have a housing problem, call our expert housing advice helpline
If you have a non-urgent problem and would like to speak to an adviser
email us
This page was last updated on: Tachwedd 29, 2021
Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.