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If you have a housing problem, call our expert housing advice helpline
08000 495 495
Normally you can only get Housing Benefit for one home at a time. However, there are special circumstances where it may be possible to have Housing Benefit paid for more than one home.
Housing Benefit usually stops the day you move out of your home.
HB on both homes
If you are moving from one home to another but there is an overlap between the end of your old tenancy and the start of your new tenancy, it may be possible to get Housing Benefit paid for both homes for up to four weeks.
You will have to show that you could not avoid having an overlap between the tenancies, for example:
HB on your old home only
If you have moved to a new home where you do not have to pay rent, but you will still have to pay rent on your old home, you may be able to get Housing Benefit paid for up to four weeks, so that you can give your landlord notice that you wish to leave.
You will have to show that you could not avoid having to pay rent after you moved out, i.e. you could not have known that you would have to move and therefore couldn’t have given notice before you moved out. For example:
If you can’t move into your new home until adaptations have been carried out because you, or someone you live with, is disabled, you can have Housing Benefit paid for up to four weeks before you move in. During that period, you can also continue to receive Housing Benefit for your old home.
Any work to make the home suitable for the disabled person counts, including redecorating and carpeting.
If you have left your home because of fear of violence you can get Housing Benefit for your old home and the home you are staying in now for up to 52 weeks, so long as you intend to return to your old home. If you do not intend to return to your old home Housing Benefit will only be paid on both homes for up to four weeks.
You could be afraid of violence from someone who lived in your old home, or a former family member. It also includes fear of violence from your neighbours, or fear of racial attacks on your home.
Where your fear of violence is only when you go outside your home, the threat must be from a former family member.
You don’t have to have suffered actual violence. A genuine fear of violence is enough, though you may be asked to provide some evidence of threats or harassment.
If the council has placed your family in two homes, because they could not provide you with a home big enough for your whole family, you can get Housing Benefit for both homes for as long as it is necessary for you to live in two homes.
Payments for two homes are not given automatically, so you will have to write to the Housing Benefit department of your local council and ask.
To find the address of your local council, click here.
If you are writing a letter, remember to include:
Use our sample letter to help you.
If you are unsure of your rights, or would like help to ask for Housing Benefit for two homes, contact an adviser, who will check your eligibility and help you write to the Housing Benefit department. An adviser can also help if your request for two homes is turned down and you need help with challenging the decision.
If you have a housing problem, call our expert housing advice helpline
08000 495 495
If you have a non-urgent problem and would like to speak to an advisor
email us
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.
This page was last updated on: Rhagfyr 3, 2020
Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.