Help to Stay mortgage scheme

  • If you‘re facing difficulty paying your mortgage you might be able to get help. 
  • Your home must be valued at £300,000 or less. 

To find out about the Help to Stay application process click here

What is the Help to Stay scheme? 

The ‘Help to Stay – Wales’ scheme offers support to homeowners in Wales who are having, or facing, financial difficulty in paying their mortgage. Support is in the form of a shared equity loan.

How can the Help to Stay scheme help me? 

The Help to Stay scheme can provide you with a loan which will bring your monthly mortgage payments down to an affordable level. You don’t need to start paying back the loan for 5 years because interest won’t be applied during this period.   

Using the Help to Stay scheme will prevent your home being repossessed during the initial 5-year period and can provide some time to resolve underlying financial issues. This may reduce the risk of losing your home in the future.  

The Help to Stay scheme will contact you prior to the 5-year point to arrange for the loan to be repaid over a 10-year period via direct debit. At that point, interest will be applied at the Bank of England rate + 2%. 

What else should I be aware of?

After the first 5 years of the loan term, interest will be charged at the Bank of England base rate PLUS 2%. This means your repayments will increase or decrease depending on the base rate.

If you decide to apply for the scheme, you will need to carefully consider if the repayments will be affordable if the Bank of England rate increases. It is also essential to have a strategy for repaying the equity loan at the end of the term (such as through
investments, savings or refinancing). Discuss this with your debt adviser before applying, and with the mortgage adviser if you do apply.

Do I qualify for Help to Stay? 

To qualify for the scheme, you will have to meet the following criteria: 

  • You must be facing difficulty paying your mortgage and at risk of losing your home. 
  • The property must be in Wales. 
  • Your home must be valued at £300,000 or less. 
  • Your total household income must not exceed £67,000.  
  • There must not be other secured debts on the property (except the mortgage from your primary lender)
  • You must be the homeowner and the property must be your sole or primary residence. 

What should I do if I qualify? 

Firstly, you should speak to your current lender to discuss your situation, and what options might be available. You must also contact a free debt advice agency who will assess your financial circumstances and provide you with a debt solution plan. You will need to send a copy of this plan, along with your household budget, when you apply for support from the Help to Stay scheme. 

The debt solution plan will provide: 

  • Information about appropriatedebt solutions and how to set these up
  • A monthly budget plan so you know what you have to spend
  • Advice on dealing with the people you owe money to
  • Ways you can increase income or reduce spending
  • What would happen if you didn’t pay the debts
  • Details of organisations who can offerfurther support

You will be required to act upon any recommendations made in the debt solution plan.

You can find out about debt advice agencies here.

How can I apply? 

To find out more information about the scheme, including how to apply, visit the Welsh government’s website, where you can find the application form and contact details for the scheme if you need to make enquiries. 

You should also read the detailed guidance for applicants at 

You must be the owner of the property to apply, and it must be your primary or only home. 

Can I repay the loan early? 

You can repay the loan in full at any point during the term. However, even if your financial circumstances improve, you should speak to a debt adviser to ensure it is the best option for you. 

If you decide to repay the full loan early, you must arrange a RICS valuer to confirm the current market value of your home. 

You cannot make regular monthly payments to pay off the Equity loan itself, but you can make one-off part payments towards the Equity loan to reduce the outstanding balance. To do this you must give the scheme 4 weeks’ notice and arrange a RICS valuer to confirm the current market value. Speak to a debt adviser if you are considering this option. 

More information about early repayment options can be found at 

Did you find this helpful?

Rydym yn ymddiheuro na fedrwn ddarparu’r wybodaeth yma yn Gymraeg, ond os hoffech siarad ag ymgynghorydd yn Gymraeg yna cysylltwch ar 08000 495 495.
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.

This page was last updated on: Ionawr 9, 2024

Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.