Debt advice services

Did you know that Shelter Cymru provides free, specialist, independent, confidential debt advice across Wales?

We have face-to-face advisers in the Bridgend, Cardiff, Carmarthenshire, Swansea and Gwynedd areas. Surgeries are offered at convenient locations on a drop-in and appointment basis. See our page on debt advice for more details.

Outside of these areas we can provide advice over the phone. Please call our specialist advisers on 08000 495 495.


Our advisers can help with a wide range of debts, including:

  • mortgage arrears
  • rent arrears
  • council tax arrears
  • bailiff actions
  • utility bills arrears
  • county court judgments
  • credit card debts
  • loans
  • secured loans
  • hire purchase agreements
  • doorstep lending
  • catalogue
  • overdrafts.

This service is funded by the Money Advice Service.