This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Fill out our form and we’ll get back to you within 5 working days with free, expert advice.
Call our expert housing helpline on
08000 495 495 9.30am – 4pm, Monday to Friday.
If you need to speak to someone, select your area to check when our advisers are near you.
Meet Wyni – Shelter Cymru’s digital assistant who will help you quickly find the advice you need on our website.
Advice online
Advice videos
All videos are available in English and Welsh language on our Youtube channel.
Kindly supported by players of the People’s Postcode Lottery.
Getting help from the council if you are homeless in Wales
Eviction
What should a landlord do with my tenancy deposit?
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.
Meet Wyni – Shelter Cymru’s digital assistant who will help you quickly find the advice you need on our website.
If you need to speak to someone, select your area to check when our advisers are near you.
Call our expert housing helpline on
08000 495 495 9.30am – 4pm, Monday to Friday.
This service is also in great demand so please be patient and if you are unable to get through the first time please try again.
 |