We are currently experiencing a high volume of calls and online chats, our staff are working hard to meet demand on our advice services. Please be aware that there will be delays in our response. If you are unable to speak or chat to an adviser please look at our online advice pages in the meantime.

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Discretionary Housing Payment

If your income has reduced because of coronavirus and you are struggling to pay your housing costs, you might be able to apply to your local council for a Discretionary Housing Payment or DHP.