Housing advice for students

These pages aim to provide answers to some of the common housing related problems faced by students.

If you need further advice, call Shelter Cymru’s expert housing advice helpline on 0345 075 5005. You could also email our housing advice team, or, if you prefer, visit advice near you to find a local Shelter Cymru advice surgery where you can talk to someone in person.

If you are a young person, you could also take a look at Housemate – an online resource produced by Shelter Cymru’s Education Service. It provides lots of practical advice and can support you make the right decisions about your housing.

Our factsheet ‘Students and private renting‘ gives answers to some of the common problems faced by students renting in Wales.

Finding somewhere to live

Finding a place to live on a student budget can be difficult, but there are options available, including private renting. Take a look at your options here.

Going to view a property

It’s important to know what to look for when you go to view a property. We’ve put together some ideas and checklists to help you.

Tenancy deposits

Most landlords or letting agents ask for one month’s rent as a deposit. Some landlords ask for more than this. Find out what the deposit is for and what you can do to make sure it is returned to you at the end of the tenancy.

Tenancy deposit protection schemes

If you have an assured shorthold tenancy, the landlord or letting agent must protect your deposit in a tenancy deposit protection scheme. Find out how this might affect you.

Disrepair and nuisances

Living in a property with disrepair, pests or unreasonable noise is not nice. You might be able to take action to sort things out – have a look at this page to find out more about what you can do.

Regulation and standards in student accommodation

There are a number of regulations in Wales which are designed to help protect student occupiers. Most private landlords must be registered with Rent Smart Wales.

Council tax

Council tax is a tax on domestic property. If a property is wholly occupied by full-time university or college students it is exempt from council tax. Check here to see if your property would be exempt or whether you can apply for a reduction.

Harassment and illegal eviction

The law protects people living in residential property against harassment and illegal eviction.

We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 0345 075 5005.

Page last updated: Mar 21, 2018 @ 4:27 pm

This page was last updated on: March 21, 2018

Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.