If you are in one of the situations outlined above, the council has no obligation to offer you a home.
The council should write to you explaining their decision and the reasons for it. They should also explain to you that you have a right to ask for the decision to be reviewed. They should explain it to you in person if they think that you might not be able to understand the decision.
Asking for a review
You can ask the council to look at your application again and review the decision. This might be worthwhile if you think your behaviour was not serious enough to mean you’re not eligible, or it happened so long ago that it shouldn’t count.
Applying for a judicial review
If the council didn’t follow the right legal procedure when they made a decision about your application, or when dealing with your review, then you might be able to challenge them in court by judicial review. For example, they may have ignored relevant information, such as how long you have been in the UK, or took things that shouldn’t affect their decision, such as non-housing debts, into account.
You will need specialist help from a solicitor if you want to challenge the council by judicial review.
Take a look at our page on challenging allocation decisions for more advice.
Making a fresh application
You can make a new application for the housing register if your circumstances change. This may be worthwhile if:
- your immigration status changes after a time in the UK
- you have paid off past rent arrears, or
- you have not behaved in an unacceptable way for a long time, or the person guilty of that behaviour is no longer part of your household.
If the council do not let you apply again, then get advice.
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.