If you are struggling to pay your mortgage, are in arrears and/or are facing repossession then it is important to seek advice immediately. Repossession doesn’t happen automatically. It may be possible to stop the process at any stage. These pages will help you think about your options.
You can also download our ‘Mortgage arrears’ advice booklet or our factsheet, ‘Worried about your mortgage?’ from the free resources library.
If you require further advice, call Shelter Cymru’s Advice and Support Services on 0345 075 5005 or visit advice near you to find an advice surgery locally where you can talk to someone in person.
If you are having difficulties with your mortgage and are facing court action, get in touch with us
If the court has ordered you to leave your home, and you haven’t spoken to an adviser yet, do so immediately
Your landlord’s lender may try to repossess the property you are renting if your landlord does not keep up with their mortgage payments
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 0345 075 5005.
Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.