Repairs in private tenancies

If you are a private tenant and your home needs repairs, your landlord is responsible for most repairs, but you also have some responsibilities. This section explains who is responsible for what and what you can do if your landlord refuses to carry out repairs that they are responsible for.

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Other pages in repairs and bad conditions

Repairs in private tenancies
Repairs in social housing
Home safety
Getting adaptations
Problems with neighbours
Overcrowding
Mobile home site conditions
Flooding

See all advice topics

Responsibility for repairs

This section explains what repairs your landlord is responsible for, and what your responsibilities are as a tenant.

Is the place fit to live in?

All rented properties must meet certain standards to make them habitable

Tenants doing repairs

Private tenants only have to carry out repairs in limited circumstances

Reporting, evidence and access

Private tenants must let their landlords know about any repair work that needs doing

Furniture and equipment

If you rent privately and the place is furnished, it’s likely that both you and your landlord have responsibilities to repair or replace furniture and other household items provided

Disruption and poor work

If your landlord arranges repairs, they are responsible for the builders’ work

Moving due to disrepair

If you’re living with serious disrepair, sometimes moving out may be the best option

Taking court action

If a landlord won’t carry out repairs, it may be possible to take them to court

Compensation for disrepair

If disrepair in your home has made you ill, caused you inconvenience and stress, or damaged your belongings, you might be able to claim an amount of compensation from your landlord.

Risk of eviction

Before you take action, you need to consider the risk that your landlord might try to evict you rather than do the repairs.

We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 0345 075 5005.

This page was last updated on: May 8, 2018

Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.