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If your home needs major repair work, you may need to move out for a short time or even permanently.
If your landlord needs to carry out major repair work, you may have to move out temporarily whilst the works are being carried out.
Before you move out, ask your landlord to confirm in writing:
Unless it is part of your tenancy agreement, your landlord does not have to provide you with somewhere else to live.
It’s worth speaking to an adviser if you’ve been asked to move out. They can:
If the disrepair in your home is really bad and your landlord is refusing to co-operate, moving out permanently might be the best option.
If you’re planning on doing this, make sure you end your tenancy properly. Otherwise you may be liable for the rent, even after you’ve left.
You can still take court action to claim compensation if you’ve already left but you should be aware that it may be more difficult to get legal aid.
If you still have a few months to go on your agreement (for example, if you have a six-month assured shorthold tenancy and have only lived there for two), your landlord may say you have to pay rent for the whole period. If they do, you can consider taking court action against them for refusing to carry out repairs.
If the conditions in your home are so bad that it isn’t reasonable for you to stay, you could make a homelessness application to your local council. If your home is not reasonable for you to live in, the council may have a duty to help you.
Applying to your local council as homeless is not the same as going on the waiting list for a permanent home.
If you have problems getting the council to help you, get advice from a Shelter Cymru adviser.
Your landlord may be able to take steps to end your tenancy rather than do the repairs whilst you are there.
Your landlord will need to follow the correct procedure to end your tenancy, which involves giving you notice to leave and, in some cases, proving a legal reason to evict you. The correct eviction procedure depends on what type of tenancy you have.
The eviction may be illegal if your landlord does not follow the right procedure.
Your landlord must not try to force you out by making life difficult for you. If they do, they may be guilty of harassment.
Repairs in private tenancies
Repairs in social housing
Home safety
Getting adaptations
Problems with neighbours
Overcrowding
Mobile home site conditions
Flooding
If you have a housing problem, call our expert housing advice helpline
If you have a non-urgent problem and would like to speak to an adviser
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We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.
This page was last updated on: March 15, 2022
Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.