Landlords’ repairing obligations have not changed during the Coronavirus pandemic.
You should inform your landlord of any repairs needed to the property by phone, email or online. They might not be able to get the problem fixed during the usual timescales but shouldn’t delay repairs unreasonably.
What if my boiler breaks, or something else happens which is an urgent risk to my health?
If it is safe and reasonable for you, and in line with other Government guidance, you may be able to allow the council, housing association or contractors access to your property in order to inspect or fix any urgent health and safety issues.
Urgent health and safety issues might include:
- Equipment that a disabled person relies on requires installation or repair
- a leaking roof
- a broken boiler leaving you without heating or hot water
- plumbing issues meaning you don’t have washing or toilet facilities
- broken white goods which mean you don’t have a washing machine or fridge to store food safely
- security issues such as a broken window or external door.Annual gas safety checks remain an important legal requirement. Your housing association or council should rearrange any gas safety checks that are booked in over the next few weeks if they cannot go ahead safely. Further guidance is expected from the Gas Safe Register.