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Young people : useful links

Shelter Cymru Education Service

Shelter Cymru’s Education Service works to ensure that young people in Wales are better informed about housing and homelessness issues by providing free resources and education in schools and the community.


Call Childline free on 0800 1111 to speak to a friendly person who can help you. If you can’t get through the first time, don’t give up – just keep trying, or you can visit their website.

The Foyer Federation

The Foyer Federation helps to transform the circumstances of young people who have faced barriers in their lives. Local foyers provide different levels of support but may include supported housing, training and employment projects. To find your local foyer, click here.


If you are homeless or do not have a safe place to stay, call the free Llamau Youth Homeless Helpline on 0800 328 0292. Advisers and volunteers can help you to find safe temporary accommodation and provide advice on how to keep yourself safe.

The helpline is open through the night and over the weekend. Mon – Thurs : 5pm – 9am. Friday 5pm – Monday 9am.


Meic is the national advocacy, information and advice helpline for children and young people in Wales aged 0 to 25. Young people can access the service by phone on 080880 23456, SMS text message, web based instant messenger or e-mail.

The Mix

The Mix gives advice and support on lots of different topics to young people under 25. You can contact them confidentially by phone – 0808 808 4994 (freephone 11am-11pm every day), email, or live chat. Or you can use their directory to find organisations which could help you in your area.

This page was last updated on: November 12, 2019

Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.

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