If you are in one of the situations outlined above, the council or community landlord you have applied to has no obligation to offer you a home.
They should write to you explaining their decision and the reasons for it. They should also explain to you that you have a right to ask for the decision to be reviewed. They should explain it to you in person if they think that you might not be able to understand the decision.
Asking for a review
You can ask for the decision about your application to be looked at again. This is called a ‘review‘. This might be worthwhile if you think your behaviour was not serious enough to mean you’re not eligible, or it happened so long ago that it shouldn’t count.
Applying for a judicial review
If the correct legal procedure hasn’t been followed when the decision about your application was made, or when dealing with your review, then you might be able to challenge this in court by judicial review. For example, if relevant information has been ignored, such as how long you have been in the UK, or things that shouldn’t have affected the decision, such as non-housing debts, were taken into account.
You will need specialist help from a solicitor if you want to challenge the decision by judicial review.
Take a look at our page on challenging allocation decisions for more advice.
Making a fresh application
You can make a new application for the housing register if your circumstances change. This may be worthwhile if:
- your immigration status changes after a time in the UK
- you have paid off past rent arrears, or
- you have not behaved in an unacceptable way for a long time, or the person guilty of that behaviour is no longer part of your household.
If the council do not let you apply again, then get help.
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.