Please bear with us while we update the rest of our advice pages.
Phone an adviser
If you have a housing problem, call our expert housing advice helpline
08000 495 495
Landlords, tenants and owner-occupiers all have legal responsibilities when it comes to electrical safety. But whether you own or rent your home, you should watch out for danger signs when using appliances. Take these important steps to keep your home safe.
Use our gas and fire safety checklist to make sure you’re as safe as you can be.
There are many things you can do to minimise risks of electrical shocks or fires in your home. For example:
Do:
Don’t:
The Electrical Safety First website has lots more useful information on electrical safety in the home and garden.
If you are concerned about the safety of any electrical appliance or wiring in your home, contact your landlord or a registered electrician immediately.
Electrical Safety First have developed a free smartphone app that allows anyone to do a quick, visual check, to ensure their home is electrically safe. The app highlights potential dangers in each room and explains how to resolve simple, non-technical problems. Where more serious issues are flagged, people are advised to use a registered electrician.
Electrical Safety First recommends that you get your home inspected by a registered electrician every ten years if you own your own home. If you rent your home, your landlord should get the home inspected before you move in and then every 5 years.
During the inspection, the electrician will:
Appliances will not normally be tested as part of an inspection, but if the electrician suspects that they are potentially dangerous they would bring this to your attention.
At the end of the inspection, the electrician will issue an Electrical Installation Condition Report detailing any damage, defects or other problems. If the report highlights any urgent problems, they should be fixed as soon as possible.
All repair and installation work must carried out properly. Always use a contractor who is listed in the Registered Competent Persons register. This means that they are registered with one of the Government-approved schemes and can issue a certificate to prove that the work has been done to the UK national standard BS 7671 (Requirements for Electrical Installations).
Repairs in private tenancies
Repairs in social housing
Home safety
Getting adaptations
Problems with neighbours
Overcrowding
Mobile home site conditions
Flooding
If you have a housing problem, call our expert housing advice helpline
08000 495 495
If you have a non-urgent problem and would like to speak to an advisor
email us
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.
This page was last updated on: February 9, 2023
Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.