LGBTQ+ Aware

In this section, you will find advice designed to help the LGBTQ+ community.

Although the vast majority of our advice is the same regardless of your sexuality or gender identity we are aware that there are specific areas that affect those within the LGBTQ+ community disproportionately compared to others. These areas are:

  • Homelessness, particularly teenagers who may have recently told their family about their sexuality.
  • Domestic Abuse/Violence
  • Discrimination (for example from your landlord or neighbours)


Those within the LGBTQ+ community can be at risk of homelessness around the time when they tell their family about their sexuality or gender identity. This is particularly true of young people.

If you have been made homeless or are worried that you may be made homeless you can find information about what to do here.

Domestic abuse/violence

If you find yourself homeless as a result of domestic abuse, you may be able to get emergency housing help.

Search here to find specific agencies that can advise you regarding domestic abuse.


Discrimination because of  a person’s sexuality or gender identity is against the law, and it can sometimes lead to homelessness. Your landlord should not treat you differently because of your sexuality. Read more about homelessness as a result of discrimination here.

For lots more information and advice take a look at our designated LGBTQ+ housing advice page and our young person’s advice portal.

Further advice

There are many organisations that provide advice to those within the LGBTQ+ community covering many different areas. For advice on other housing issues please see the ‘Get Advice’ link at the top of the page. If you would like to contact other organisations for advice please see some useful links below:


Stonewall Cymru
Provides advice for people those within the LGBTQ+ community and also ways that you can get involved in making change happen. This page also includes a search facility to find tailored advice services near you.

Welsh Women’s Aid
If you or a friend are experiencing domestic violence/abuse and would like further information.

Dyn Project
Provides advice and support to heterosexual, gay, bisexual and transgender men who are experiencing domestic violence/abuse.

Trans*form Cymru
A project funded by the Welsh Government supporting trans* young people to understand their rights and to support youth-facing operations to address discrimination.

LGBT Cymru Helpline
A helpline and counselling service for people those within the LGBTQ+ community, their family and friends.

Rainbow Bridge
A specialised support service for victims of domestic abuse who are a part of the Lesbian, Gay, Bisexual and Transgender (LGBTQ+) community. We are run by Victim Support and have been funded by the Big Lottery Fund. Our mission is to support victims of domestic abuse from the LGBTQ+ community; To empower and increase confidence levels of the LGBTQ+ community to access support and Criminal Justice agencies; To raise awareness of the issue and increase referrals for support across the board.

We provide face to face support for victims of domestic abuse that is victim led and individually tailored to meet individual need. We also provide support through Advocacy, Personal and Home Security, Practical Support, and Criminal Injuries Compensation Assistance. For more information and support call 0300 3031 982.

Swansea Bay Regional Equality Council
If you need advice or want to report an incident SBREC can support you with expert and unbiased advice.

Switchboard LGBT+ Helpline
This is a helpline service that you can call to get support and information. Nothing is off limits and everything is completely confidential.

The LGBT Foundation
A national charity that offers a range of support including advice surgeries, counselling services, a befriending scheme, a sexual health programme and a substance-misuse project.

Albert Kennedy Trust
This homelessness charity can help you by offering housing advice and support if you are currently homeless, are at risk of becoming homeless, or perhaps are living in a hostile or abusive environment.


Pride Cymru
As well as an annual event celebrating all things LGBTQ+ Pride Cymru runs various projects throughout the year to bring those within the LGBTQ+ community together including a youth conference and regular coffee mornings.

Gay Gwynedd
This website is a great resource for events, meet ups, health advice and information for LGBTQ+ people in Gwynedd and North Wales

CETMA (Llanelli LGBT)
If you’re looking for community support and connections, this organisation in Llanelli helps LGBTQ+ people interact with their community and challenge perspectives in the media. They run regular events, meet ups, and organise Llanelli LGBTQ+ day.

Glitter Cymru (South Wales)
A monthly meet up for Ethnic Minority LGBTQ+ people in Cardiff and South Wales where you can connect and get to know other like-minded people.

Rainbow Biz (Flintshire)
This social enterprise encourages inclusion and celebrates differences in Flintshire. If you’re looking to connect with your community they run regular community projects, meet ups and events.

Street Football Wales
Promoting social inclusion, this charity exists to improve the lives and opportunities for socially excluded people in Wales using street football.

Bi Cymru
An all-Wales support network for bisexuals and those who think they might be bi. They run local meet ups and workshops but also provide training to organisations.


Tai Pawb
Promoting equality and social justice in housing in Wales, Tai Pawb offers support to organisations through various training programs to help embed equality into practices, policies and culture.

Welsh Refugee Council
Deliver support services, as well as education and training to asylum seekers, refugees, volunteers and organisations.

For urgent advice please call our expert housing advice helpline on 08000 495 495

or, for non-urgent enquiries please use our email advice service. An adviser will aim to reply to emails within five working days.


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