2025 strategy

We fight for the right to a secure, affordable and good quality home.

At Shelter Cymru, people have always been at the heart of everything we do and we will continue to be driven by our founding belief that everyone in Wales has the right to a decent, secure home.

Over the next 5 years, we will:

Help more people to find long term solutions

We want to help more people experiencing or facing homelessness, or living in unsuitable homes, to find long term solutions to the problems they face; and to gather quality data to continuously improve, and tackle the root causes that drive demand for, our services.


Fight for good homes

A ‘good home’ is secure, affordable and of good quality. We want a society where people who need support to find and sustain a home, get the help they need, when they need it. We want an end to homelessness and the fear of homelessness. Our policy, research, campaigning and lobbying will focus on the drivers of need, evidenced by our casework, and underpinned by recognition of home, as the foundation of people’s personal, social and economic lives and their health and wellbeing.


Build our resilience and capacity to meet our core strategic aims

We want to build a resilient and sustainable organisation that is continually learning and adapting to a changing environment; where our staff, and the people we exist to serve, feel valued and empowered.