Training courses, events and seminars scheduled for 2019/2020

If you would like any further information on our events, or would like to discuss any sponsorship opportunities, please contact our training team on 01792 469400 or email training@sheltercymru.org.uk

Please contact training@sheltercymru.org.uk to discuss potential reductions in delegate costs for poorly funded organisations.

Course prices

  • HALF DAY
  • FULL DAY
  • Standard – £95.00
  • Standard – £145.00

Training courses

Courses near you

Location

Bridgend
Cardiff
Colwyn Bay
Swansea
Wrexham

Subject

Preventing homelessness
Money Matters Seminar
Renting homes bill
Universal Credit
Housing Act 2014

Anti-social Behaviour Solutions: Law and Practice

Porthcawl – 8th August 2019

Anti-social behaviour can have a significant impact on people and communities. A sound understanding of available tools and interventions to deal with ASB can prevent homelessness in many cases where eviction can be avoided.

This course considers anti-social behaviour in a housing law context. Delegates will gain an understanding of what anti-social behaviour is, what legal remedies are available to social and private landlords to address anti-social behaviour and discussions of alternative routes to tackle anti-social behaviour in Wales.

Course includes:

  • What is anti-social behaviour
  • Anti-social Behaviour, Crime and Policing Act 2014
  • Possession proceedings – social landlords
  • Possession proceedings – private landlords
  • Defences
  • Alternative routes to tackle ASB

Suitable for:

All advisers and support workers working within housing, homelessness or criminal justice services

1 day

Homelessness Law in Wales – An essential introduction

Swansea – 25th July 2019 *Postponed. Rearranged date to be confirmed*

Rhyl – 3rd October 2019

Since April 2015, Wales has had its own distinct way of dealing with homelessness. The Housing (Wales) Act 2014 created new duties for local authorities to help prevent homelessness for anyone who asks for help. It is therefore more essential than ever that anyone working with people in housing difficultly understands the basic procedures and duties owed to people who are facing homelessness in Wales.

Course includes:

  • Overview of the legislation and its vision
  • Detailed exploration of key terms including
    • Homelessness and Threatened with homelessness
    • Eligibility
    • Priority Need
    • Local Connection

Review to the application process for people who are homeless or

threatened with homelessness

  • Examination of Local Authority duties and how they are met
  • Discussion of review procedures and options

Suitable for:

Essential core training for anyone supporting people facing homelessness or the threat of homelessness including support workers and generalist advice workers. The course is also essential knowledge for housing solutions triage/first point of contact staff or for new Housing Options caseworkers

Please note that delegates can strengthen their knowledge and understanding of Homelessness law and duties by attending more advanced training following this training:

  • Homelessness decisions – Effective Challenges

1 day

Homelessness decisions – effective challenges

Cardiff – 15th August 2019 *Postponed. Rearranged date to be confirmed*

Conwy – 4th November 2019

Part 2 Housing Wales Act 2014 has been in force for over 3 years and has transformed how local authorities provide assistance to people facing homelessness in Wales.

If a homeless applicant is not happy with the outcome or decision at any stage, there are routes to challenge this. How do you take effective action to challenge decisions? How can you get matters resolved quickly and with the least disruption for the person you are assisting?  How can you challenge whilst preserving your relationship with the Local Authority?

This course will equip delegates to understand which decisions can be challenged, how and when, to enable them to achieve the best outcome for the person they are helping.

Course includes:

  • Key decisions in the process, including whether to carry out a homelessness assessment, refusal to provide suitable emergency accommodation and decisions to end assistance
  • Means of challenge
  • Internal reviews
  • Legal Principles
  • County Court appeals
  • Emergency action
  • Judicial review

Suitable for:

Housing advisors, support workers who regularly work with people who are homeless or threatened with homelessness seeking help and assistance from the a local authority.

Please note that delegates will need to have a very good understanding of the duties and procedures in Part 2 Housing Wales Act 2014 or have attended Shelter Cymru’s course: Homelessness in Wales – the essential law

1 day

Mental Health and Homelessness

Cardiff 5th September

It can be a significant challenge for people suffering from mental health conditions to access support and assistance when facing homelessness. This course aims to equip delegates with a sound knowledge of the duties on Local Authorities when dealing with applications made by individuals with mental health issues. It also explores the common difficulties people encounter and tools that can be used to make the process more accessible for people in these situations.

Course includes:

  • Overview of Part 2 Housing (Wales) Act 2014
  • Mental Capacity Act 2005
  • Public Sector Equality Duty
  • Social Services and Well-being (Wales) Act 2014
  • Priority need and mental health
  • Trauma informed approaches to accessing homelessness services and support

Suitable for:

Housing advisors, support workers who regularly work with people who are homeless or threatened with homelessness seeking help and assistance from the a local authority.

Please note that delegates will need to have a very good understanding of the duties and procedures in Part 2 Housing Wales Act 2014 or have attended Shelter Cymru’s course: Homelessness in Wales – the essential law

1 day

Harassment and Illegal Eviction

Swansea 12th September 2019

Do you work with tenants in Wales? Do you come across occasions where you are unclear as to the landlord’s obligations in carrying out a lawful eviction? This course considers the legal frameworks for both harassment and illegal eviction looking at action that can be taken by the tenant, the local authority and police when faced with or threatened with these issues.

Course includes:

  • What is harassment and illegal eviction?
  • Protection of tenants
  • Criminal offences
  • Civil remedies
  • Tactical and practical approaches
  • Local Authority action
  • Forthcoming changes to the law

Suitable for:

Housing advisers, support workers,  private sector housing officers, housing options officers, Local Authority environmental health departments

1 day

Prisoners – Homelessness and Housing

North Wales – 5th November 2019

South Wales – TBC

The rehousing of ex-offenders on release from custody continues to be a challenging area for homeless ex-prisoners and anyone supporting them to reintegrate into the community. This course aims to equip delegates with the working knowledge of homelessness law within the context of prisoners and prison leavers. Case study led focus on the prisoner pathway and the Housing (Wales) Act 2014.

Course includes:

  • Overview of Part 2 Housing (Wales) Act 2014
  • Changes to Priority Need
  • The Prisoner Pathway
  • Social Services and Well-being (Wales) Act 2014
  • The Welsh code of guidance for local authorities on the allocation of accommodation and homelessness 2016

Suitable for:

Advisers working within housing, homelessness and criminal justice services

Please note that delegates will need to have a very good understanding of the duties and procedures in Part 2 Housing Wales Act 2014 or have attended Shelter Cymru’s course: Homelessness in Wales – the essential law

1 day