Unfortunately, we have suspended all face-to-face training until further notice, because of the COVID-19 outbreak.

Training courses scheduled for 2020

If you would like any further information on our events, or would like to discuss any sponsorship opportunities, please contact our training team on 01792 483072 or email training@sheltercymru.org.uk

Please contact training@sheltercymru.org.uk to discuss potential reductions in delegate costs for poorly funded organisations.

Homelessness Law in Wales – An essential introduction

*Unfortunately, we have suspended all face-to-face training until further notice, because of the COVID-19 outbreak. We are developing online training to bring to you at home, so keep and eye out here for updates.

Since April 2015, Wales has had its own distinct way of dealing with homelessness. The Housing (Wales) Act 2014 created new duties for local authorities to help prevent homelessness for anyone who asks for help. It is therefore more essential than ever that anyone working with people in housing difficultly understands the basic procedures and duties owed to people who are facing homelessness in Wales.

Course includes:

  • Overview of the legislation and its vision
  • Detailed exploration of key terms including
    • Homelessness and Threatened with homelessness
    • Eligibility
    • Priority Need
    • Local Connection
  • Review to the application process for people who are homeless or threatened with homelessness
  • Examination of Local Authority duties and how they are met
  • Discussion of review procedures and options

Suitable for:

Essential core training for anyone supporting people facing homelessness or the threat of homelessness including support workers and generalist advice workers. The course is also essential knowledge for housing solutions triage/first point of contact staff or for new Housing Options caseworkers

1 day – £145.00

Young People Housing and Homelessness

*Unfortunately, we have suspended all face-to-face training until further notice, because of the COVID-19 outbreak. We are developing online training to bring to you at home, so keep and eye out here for updates.

It is fair to say that the housing options of young people in Wales are limited. Young people are generally disadvantaged over other groups due to the financial/poverty gap set by legislation and that, as a group, they include a significant amount of single households.

This training day will look at the causes and consequences of homelessness for this group and their housing options from accessing emergency accommodation to securing a tenancy

Course includes:

  • Relevant homelessness legislation, statutory duties, and the Code of Guidance and the duties owed towards young people
  • Problem solving with landlords and tenancies
  • Benefit entitlement and restrictions
  • Case studies based on our experience of working with young people across Wales

Suitable for:

This course is suitable for anyone who works with or advises young people and needs a clear understanding of young people’s housing rights and options.

1 day – £145.00

Dispelling homelessness myths – A frontline worker’s perspective

*Unfortunately, we have suspended all face-to-face training until further notice, because of the COVID-19 outbreak. We are developing online training to bring to you at home, so keep and eye out here for updates.

Advocating for street homelessness people, this half day session will explore the issues faced by people who are sleeping rough, barriers to engagement, and factors that can be seen as non-co-operation with the homelessness process.

Course includes:

  • Dispelling myths common to street homelessness
  • Supporting people who use drugs
  • Supporting people with mental health issues
  • Supporting people that have experience trauma or Adverse Childhood Experiences (ACE’s)
  • Service user engagement
  • A day in the life of a Rough Sleeping Housing Advisor
  • Case studies

Suitable for:

The course will be led by Shelter Cymru’s Rough Sleeper Housing Adviser.This session will be of benefit to anyone working directly with people who are sleeping rough or who wish to gain an understanding of the sharp end of homelessness and its impact on people.

Half day – £90.00

Mental Health and Homelessness

*Unfortunately, we have suspended all face-to-face training until further notice, because of the COVID-19 outbreak. We are developing online training to bring to you at home, so keep and eye out here for updates.

Do you know someone struggling with their mental health and facing homelessness?
Does the Council have any added duties towards someone that is homeless and has mental health issues?
This course looks at the duties on Local Authorities when dealing with applicants that present as homeless and are suffering from mental health issues.

Course includes:

  • Mental Health Stigma
  • Part 2 Housing (Wales) Act 2014
  • Capacity
  • Public Sector Equality Duty
  • Social Services and Well-being (Wales) Act 2014
  • Priority need and mental health

Suitable for:
Advisers working within housing, homelessness, support services assisting those with mental health issues and psychiatric units/hospitals

Delegates will need to have a good understanding of the duties and procedures in Part 2 Housing Wales Act 2014 or have attended Shelter Cymru’s courses: Homelessness in Wales – The essential law

1 day – £145.00

The Letting Fees ban – An essential introduction

*Unfortunately, we have suspended all face-to-face training until further notice, because of the COVID-19 outbreak. We are developing online training to bring to you at home, so keep and eye out here for updates.

Most letting fees for tenants in Wales have been banned from 1 September 2019. Be prepared for the changes: know how it will affect the people you work with.

  • 1 in 4 renters in Wales who have used a letting agency have been charged excessive fees
  • More than 1 in 3 have been charged over £200 in admin fees at the start of their tenancy

There is no doubt that getting set up in a private tenancy can be eye-wateringly expensive. Not only must new tenants find thousands of pounds upfront for tenancy deposits and rent in advance – but until now there has been little control over the fees that landlords and agents charge before and during a tenancy.

The long awaited Renting Homes (Fees etc.) (Wales) Act 2019 has come into force in Wales on 1st September 2019. This will dramatically impact the payments that Letting Agents are able to take in relation to tenancies.

This half day course will include:

  • The background to the Act
  • Who is affected by the changes
  • Which fees are banned and which are permitted
  • Impact on a landlord of charging a banned fee
  • What can a tenant do if they are charged a banned fee
  • Case studies

Suitable for:
If you advise or work with tenants in any capacity in the Private Rented Sector.

Half day – £90.00