<Your landlord’s name 
Your landlord’s address
Town/city
Postcode>
<Your name 
Your address
Town/city
Postcode>

<Date>

Dear <your landlord’s name>, 

Re: Return of deposit – <insert the address of the property referring to>

<Depending on your landlord’s response to your first letter, you could say>
I have not had a reply to my letter to you dated <insert date of letter> and so I am repeating my request that you return the deposit that I paid for the accommodation at <insert relevant address>.

<or>

I received your letter in which you <only partially returned/failed to return> my deposit. I would like to explain why I think your reasons are wrong. 

<Explain reasons. Your landlord only has the right to keep your deposit if s/he has suffered a financial loss, for example because of unpaid rent, missing items, damage to the property or cleaning costs. Examples of issues you may want to point out include:
·	Occupiers are not responsible for normal ‘wear and tear’.
·	Even if a renting agreement says that cleaning must be carried out to a professional standard before occupiers move out, this does not mean that the accommodation has to be as clean as or cleaner than when the occupier/s moved in. 
·	Landlords can only deduct as much as is needed to repair or replace what occupiers have damaged on a 'like for like' basis. For example, if an occupier breaks an old armchair, s/he shouldn't have to pay for a brand new one. 
·	Landlords cannot normally deduct costs for re-letting the property such as advertising or agency fees, unless the occupier leaves without ending the agreement properly.
•	If your landlord has listed damages and/or costs which you deny or dispute give your reasons for disputing as fully and clearly as you can, and provide evidence if possible, such as photographs of the condition of the property when you moved out.
Even if your landlord has a valid reason for keeping part of your deposit the rest of it should be returned. You can also ask to be shown receipts or estimates for costs that have been deducted from your deposit.>
I therefore repeat my request that the deposit of <enter amount> be returned to me. I look forward to your reply within fourteen days of the date of this letter.

If I do not receive the amount outstanding within fourteen days, I regret that you will leave me with no alternative but to take court action to recover the deposit.

Yours faithfully

<Your signature and name>
Contact telephone number: <your number>