COVID-19 Update

It can be difficult to cope when there’s so much changing around us. You might be worried about schools closing, friends or relatives getting ill or what'll happen in the future. Like lots of organisations in the UK, Childline is being affected by the government's advice about keeping people safe. Changes to the service mean you'll only be able to speak to a counsellor online or on the phone between 9am and midnight. You can also send a message from your locker any time, but we won’t be able to read this straight away. Our website will still be available 24 hours a day.
Find out more

Who is it for?

Children and teenagers

Age range

Up to 19

Services offered

ChildLine is there to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you. ChildLine is free, confidential and available any time, day or night. You can talk to them by email, phone or 121 counsellor chat.

How to access

Telephone or email


Online via their website (you create an account to access the email service)

Open hours

24 7


Social Media

Instagram @childline_official Facebook @childline