Citizens Advice

Citizens Advice Bureaux

COVID-19 Update

This page is regularly updated as government advice becomes available.
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Who is it for?

Anyone needing advice

Age range

All ages

Services offered

The Citizens Advice Bureau (CAB) service offers free, confidential, impartial and independent advice. They have a drop in services across Wales, a national phone line and online chat service. The expert advisors can cover issues such as debt advice, employment advice, discrimination advice, disability benefits for children project, gambling intervention on various days throughout the week.

How to access

Drop in, telephone or webchat


webchat available online

Open hours

Advice line's available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It's not available on public holidays.


Social Media

Twitter @citizensadvice Facebook@CitizensAdvice