Real Expertise for Wales’ Most Pressing Housing Challenges
Across Wales, people working in housing, advice, support, and frontline services are facing increasing pressures. Demand is rising, legislation is evolving, and the ongoing housing emergency means there’s no room for uncertainty when supporting those who need help.
In this environment, training can’t just be informative, it has to be practical, trusted, and directly relevant to the situations you deal with every single day.
This is exactly where Shelter Cymru training makes a difference.
Always Up to Date, Always Wales-Specific
Housing law in Wales has undergone major changes, and it continues to develop. Our training evolves with it.
Every course reflects:
- The latest legislation and case law
- Live policy changes and national guidance
- Emerging trends affecting landlords, tenants, and housing services
If you’re working in Wales, you need training that understands Wales — and that’s exactly what we deliver.
Trusted Across the Sector
Thousands of professionals across Wales choose Shelter Cymru training every year because of our reputation for accuracy, relevance, and practical value.
We train:
- Local authorities
- Housing associations
- Third-sector organisations
- Advice providers
- Health and social care teams
- Community support services
Our sessions are widely recognised across the sector because they work.
Confidence You Can Take Back Into Your Job
Our training isn’t just about knowledge; it’s about strengthening your professional confidence.
You’ll leave each session better equipped to:
- Make informed decisions under pressure
- Navigate complex legal duties
- Support residents more effectively
- Reduce risk and improve outcomes
- Handle high stakes situations with clarity
Everything you learn is designed to be used immediately in your day to day role.
Courses Designed for the Realities Wales Faces Today
Whether you’re dealing with RHWA responsibilities, helping someone manage Universal Credit, understanding hoarding behaviours, or tackling serious rent arrears, our courses reflect the real issues impacting people across Wales right now.
Our training is ideal for:
- Housing officers
- Support workers
- Tenancy sustainment teams
- Welfare rights advisors
- Public service professionals
- Anyone working directly with residents or contract-holders
If your goal is to help you to prevent homelessness, protect people’s rights, and strengthen your practice, you’ll find the support you need here.
Our latest programme of live online training courses is now open, and spaces fill up quickly.
Explore all upcoming courses and book your place here:
