Give a regular donation

£10 a month could answer 12 calls to our helpline every year.

Give a single donation

£20 provides a face-to-face advice session, helping a family to keep their home.


One in three of us has been impacted by the housing emergency in Wales

Families are being forced to choose between making rent or mortgage payments and buying food. Many are living in homes riddled with damp, mould and disrepair. Urgent action is needed.

Join us and help make sure everyone in Wales has the right to a safe home by making a donation today. Help us keep our free advice services open for everyone who need us.

For every child with homework, but no home. For every mother running out of sofas to surf. For every household choosing between rent and food. For every pensioner living with toxic mould. For every tenant forced into sex for rent. For every person kicked out for coming out.

We never give up.

Join the fight to help people like Owain

Owain is 24 years old and has struggled with his mental health for the last seven years. He left school in South Wales just before his A-levels as a result of his illness, and did an access course last year to gain entry to university.

In October 2020 he went to Bristol University to begin his studies. Shortly after arriving there his mental health started to deteriorate, partly due to the pandemic, the lockdown and being with complete strangers. He experienced a breakdown and decided to return to South Wales to aid his recovery. Unfortunately he couldn’t find anywhere to live and ended up staying temporarily with a friend for what was meant to be a short period of time.

This wasn’t an ideal situation – he was living in his friend’s family home with the friend’s parents, brother and sister. The only available sleeping space for Owain was the sofa.

As he wasn’t in employment he couldn’t afford to set up a private tenancy, and even though he is on the waiting list for social housing in his local area, it’s a long waiting game for someone in Owain’s situation. Added to this, he found that most private landlords weren’t interested in someone on housing benefit. Because of his lack of alternative options he ended up staying on the sofa for five months.

He decided that to get himself somewhere to live, he had to find a job despite his anxiety. He got a post as a teaching assistant in a local school and managed to get himself a place to live – a single room as a lodger with a private landlord.

He’s now being helped by Shelter Cymru after local youth services put him in touch with us.


It’s been such a difficult year for me. The pandemic has made things worse and being homeless and having to live on a friend’s sofa for five months didn’t help my mental health at all. It was the constant worry about my housing stuation. I’m really grateful to Shelter Cymru for their help and advice during this dreadful time.

Our free advice and support services are a genuine lifeline for people like Owain. We will always fight for home, and for everyone without one. Because home is everything.

We can’t do this without you

We will always fight for home, and for everyone without one. But we can’t do it without you.

Fight for Home

We exist to defend the right to a safe home, because home is everything. The fight to end the housing emergency starts here.

How we help

No-one needs to face bad housing or homelessness alone. Last year we helped 16,547 people, including 5,525 children.


people were helped by our advice and support services

418, 950

unique visits were made to our advice online service


of households we helped were facing or experiencing homelessness

How we spend your donations

We couldn’t do this without you.

For every £1 we receive, we spend 93p on the fight for home

  • 93p spent on helping people*
  • 7p spent on raising the next £1
  • 93% helping people*
  • 7% fundraising

*through frontline services, campaigning, training and education.

Other ways to donate

Raise money for Shelter Cymru

Leave a gift in your will

Donate through a trust or foundation

Become a Corporate Partner

Become a volunteer

Text HOME to to 70480 to donate £10 (texts cost £10 plus one standard rate message)

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