We are currently improving the ways in which we provide our advice. If you would like to get advice from one of our housing advisers you can now chat online using our webchat service. If our advisers are not available you can leave us a message and we will aim to get back to you within 5 working days.

Chat to one of our advisers using our instant messaging service.

Call our urgent housing helpline.

Find your nearest advice centre if you want to speak to an adviser near you.

Meet Wyni – Shelter Cymru’s digital assistant who will help you quickly find the advice you need on our website.