What we do

Shelter Cymru is Wales’ people and homes charity. We believe that a decent secure home is a fundamental right and essential to the health and well-being of people and communities.

We provide independent specialist advice, advocacy and legal representation for anyone with housing problems. In 2014, our advisers provided face-to-face help for nearly 16,000 people from all over Wales, helping to prevent homelessness in 86 per cent of cases where it was threatened. Meanwhile, more than 200,000 people visited our Get advice pages for help.

Although we work closely with our sister organisations in England and Scotland, we are a completely independent charity and focus entirely on the needs of people in Wales.

Our projects

In addition to our housing advice services, Shelter Cymru has a number of specialist projects, which tend to focus on the more practical support issues and are often working in partnership with other organisations.

We advise

We provide free, independent, expert face-to-face, online or telephone housing advice – to anyone who needs it.

Get advice →

We campaign

Through our campaigning work we aim to tackle the root causes of homelessness and bad housing across Wales.

Our campaigns →

We train

We deliver quality training that enables others to provide better services to prevent homelessness.

Training →


We work with young people and professionals working with young people, providing detailed teaching and learning resources.

Education service →


Join in with one of our fundraising events, or do your own thing and help raise funds to prevent homelessness in Wales.

Get involved →

Policy and Research

Through our research and policy work we influence the legislative agenda relating to housing and homelessness in Wales.

Policy and Research →

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