Our impact

We exist to defend the right to a safe home in Wales and fight the devastating impact of the housing emergency on people and society. Last year, we helped 17,953 people in housing need – including 5,725 dependent children – through our advice and support services. We also campaign to tackle the causes of the housing emergency.

Last year:

Read more about our 2025 strategy

Our caseworker was lovely and we trusted her to help us. She took the time to update us and explain what was going on. She understood that she was fighting to keep us in our family home. To the mortgage company, it was just another property.”

Amanda Lawrence, from Barry, was supported through mortgage rescue by Shelter Cymru.