Our impact

We exist to defend the right to a safe home in Wales and fight the devastating impact of the housing emergency on people and society. Last year, we helped 22,513 people in housing need – including 6,898 dependent children – through our advice and support services. We also campaigned to tackle the causes of the housing emergency.

Take a look at Our Impact in full >

A mother sat with her young daughter on the couch looking through paperwork

Read more about our 2025 strategy

Our caseworker was lovely and we trusted her to help us. She took the time to update us and explain what was going on. She understood that she was fighting to keep us in our family home. To the mortgage company, it was just another property.”

Amanda Lawrence, from Barry, was supported through mortgage rescue by Shelter Cymru.