Work with us

We are delighted that you are considering joining the team at Shelter Cymru.

We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their  lives.

We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities.

You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up.

People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change.

So come and join the fight for home  and become part of the Shelter Cymru team!

Current vacancies

Work at Shelter Cymru and make the fight for home your everyday.


Find out how you can join the fight for home with our wide range of volunteering opportunities.

Used our services?

We want to hear about your experience to help improve services for the people who need them in the future.

Peer research

Our peer researchers talk to people who have gone through similar experiences to them give people a chance to have their stories heard.

Key benefits

None of what we achieve would be possible without the talents and hard work of everyone employed by Shelter Cymru, making our staff one of our greatest assets.  When it comes to recruiting and retaining staff, we will provide you with a high level of support, a welcoming work environment, and an excellent package of benefits as detailed below.

If you require any additional information please contact the Human Resources team by email or on 02920 556120


Employees enjoy a generous annual leave entitlement starting at 29 days (pro rata for part time members of staff) together with 2.5 Shelter Cymru closure days over the Christmas period and Bank Holidays.

We operate a contributory stakeholder pension scheme into which you will be automatically enrolled from the first day of your employment provided you meet certain criteria.

We are committed to helping you achieve a work life balance, and the package on offer includes flexible working opportunities, generous family leave packages, including maternity and adoption, paternity and parental leave, together with carer’s and compassionate leave.

We recognise that our employees play a key role in providing the services we offer and we therefore take a proactive and engaging approach to enhancing the health and well-being of our staff. We are committed to making sure that staff get the right support when it is needed and have established effective policies and procedures to support employee health and wellbeing:-

Occupational Sickness Pay
We offer occupational sickness pay up to a maximum of 22 weeks full and 22 weeks half pay after five years’ service.

Employee Assistance Programme
We offer an Employee Assistance Programme which is available 24/7 for staff to access confidential advice, support and guidance on a wide range of issues, together with access to structured counselling support.

Eyesight Testing
We provide vouchers for a free eye test with Specsavers to eligible staff whose role involves the use of VDUs on a regular basis.

Shelter Cymru are committed to developing policies which support employee development:-

Staff Development Scheme
We encourage staff who may be interested in pursuing a course that is relevant to their role, to apply for time off for study or assistance with course fees.

Grow Your Own
Our internal Grow Your Own policy provides colleagues with opportunities to develop new skills in different roles in the organisation.

Who we are and what we do

Mark, who works as a Housing Law Caseworker for Shelter Cymru, shares his story and talks about the help we provide.