Reasonable steps: Experience of homelessness services under the Housing (Wales) Act 2014

Jan 2016

In April 2015 the law on homelessness in Wales changed in a number of important ways. The Housing (Wales) Act 2014 placed a new duty on local authorise to carry out ‘reasonable steps’ to prevent or relieve homelessness for all eligible households. This research finds variability in approaches both between and within local authorities, with clear examples of good practice and areas for improvement.

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