Coronavirus (COVID-19)

Many people are worried about Coronavirus (COVID-19) and how this could affect their housing. Click here to find out what COVID-19 means for you.

Eviction

Landlords must follow legal procedures to evict tenants. The procedure used depends on the type of tenancy you have and may involve court action. The pages below explain the eviction procedure for the most common types of tenancy.

You can also find out what to do if your landlord doesn’t follow the right procedure, illegally evicts or harasses you.

If you own your own home and your lender is trying to evict you for mortgage arrears, visit our section on mortgage repossession.

If you are being evicted, the sooner you seek advice, the better.

For urgent advice please call our expert housing advice helpline on 08000 495 495

or, for non-urgent enquiries please use our email advice service. An adviser will aim to reply to emails within five working days.

CORONAVIRUS UPDATE

Emergency laws have been introduced in Wales to protect tenants from eviction for a temporary period.

From 29 September 2020, most tenants in Wales are entitled to 6 months’ notice before their landlord can start court action to evict them. This includes :

  • assured shorthold tenants
  • assured tenants
  • regulated tenants
  • secure council tenants
  • introductory tenants
  • demoted tenants.

You could be given a shorter notice in some cases. For example if you’re facing eviction for antisocial behaviour.

What if I received a notice from my landlord before the 29 September 2020?

  • Most private or housing association tenants who got an eviction notice between 26 March 2020 and 23 July 2020 were entitled to 3 months’ notice
  • Most private or housing association tenants who get an eviction notice between 24 July 2020 and 28 September 2020 were entitled to 6 months’ notice
  • Most council tenants who got an eviction notice between 26 March 2020 and 28 September 2020 were entitled to 3 months’ notice.

What if my landlord has already started court proceedings to evict me?

The way the courts are dealing with possession cases has changed during the coronavirus pandemic.

Step-by-step guide to possession proceedings during Covid19

Courts are still able to process possession cases but bailiffs in Wales are unable to carry out any evictions until after 30 June 2021, except in limited circumstances, such as if you are being evicted for anti-social behaviour. This means that even if your landlord has obtained a possession order from the court, in most cases bailiffs will not currently be able to evict you from your home.

There are also some new stages in the possession process. These include:

Reactivation Notices: if your landlord started court proceedings before 3 August 2020 it is likely that it was put on hold for a time. Your landlord must send a Reactivation Notice to you and the court to re-start the case. In the notice they must give information to the court about the impact coronavirus has had on you and your family. Make sure you tell your landlord straight away if you are struggling because of coronavirus, for example, if your income has reduced and you cannot pay your rent. It is best to do this in an email. Your landlord will then have to pass this information on to the court in any Reactivation Notice.

Review Date: in most cases the court will set a Review Date for the judge to review the papers and see if an agreement can be reached before a court hearing takes place. You don’t need to go to court on the Review Date but you will be told when it is so that you can try and make an agreement if possible.

Courts remain open but some hearings might be dealt with by telephone or a video link. Make sure you contact the court in advance of any court hearing if you are worried about going to the court because of coronavirus.

Court duty advisers are available to help you on any Review Date or at any possession hearing. Details of how to contact an adviser should be sent to you with the papers from the court.

If you have received possession papers from the county court use our guide to find out what will happen next.

For more information on eviction, see our pages on eviction : court action.

Always get advice if possession proceedings have started against you. You could still lose your home during the pandemic.

Preventing eviction

If you are facing eviction, you might be able to take action to change the situation.

Private tenants

Private landlords don’t always need a reason to evict you but they usually have to follow special legal procedures.

Housing association tenants

If you are threatened with eviction by a Housing Association, speak to an adviser immediately. Whatever type of tenancy you have, a Housing Association should only evict its tenants as a last resort.

Council tenants

The procedure the council must follow to evict a tenant depends on the type of tenancy you have. If you are threatened with eviction for any reason, speak to an adviser immediately.

Court action

This section explains what happens if you are renting your home and your landlord applies for a court order to evict you.

Harassment and illegal eviction

Harassment or illegal eviction by a private landlord is a criminal offence. There are many different types of harassment and there are steps you can take to stop it.

Mobile homes

If you rent a mobile home or you own a mobile home, and rent a pitch to station it on, you might have some protection against being evicted.

We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.

This page was last updated on: March 22, 2021

Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.

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