Eviction

If you are being evicted, the sooner you seek advice, the better. All landlords have to follow special legal procedures in order to evict tenants. There are laws to protect you. Whether or not your landlord can evict you and how the process works will depend on the type of tenancy you have. If your landlord doesn’t follow the right procedure, s/he may be committing a criminal offence.

If you are a home owner and your lender is trying to evict you for mortgage arrears, visit our section on mortgage repossession.

If it’s an emergency, call Shelter Cymru’s expert housing advice helpline on 0345 075 5005 or visit advice near you to find an advice surgery locally where you can talk to someone in person.

Contact us

For urgent advice please call our expert housing advice helpline on 0345 075 5005

or, for non-urgent enquiries please use our email advice service. An adviser will aim to reply to emails within five working days.

Advice near you

Advice near you
Shelter Cymru operate numerous advice centres and surgeries across Wales. To find out when there is an adviser in your area, visit advice near you and find your local area.

Preventing eviction

If you are facing eviction due to something you have done, you could take action to change the situation

Private tenants

Private landlords usually have to follow special legal procedures in order to evict tenants

Housing association tenants

If you are threatened with eviction by a Housing Association, speak to an adviser immediately. Whatever type of tenancy you have, a Housing Association should only evict its tenants as a last resort.

Council tenants

The procedure the council must follow to evict a tenant depends on the type of tenancy you have. If you are threatened with eviction for any reason, speak to an adviser immediately.

Court action

This section explains what happens if you are renting your home and your landlord applies for a court order to evict you

Harassment and illegal eviction

Harassment or illegal eviction by a private landlord is a criminal offence. There are many different types of harassment and there are steps you can take to stop it.

Mobile homes

If you rent a mobile home or you own a mobile home, and rent a pitch to station it on, you will have some protection against eviction

We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 0345 075 5005.

Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.