Armed Forces personnel and veterans in Wales can face numerous issues relating to housing, especially as they transition back into everyday life. These issues often include homelessness, unsuitable temporary accommodation, inadequate support and delays to local authority prioritisation based on deployment.
Shelter Cymru can offer a range of support, advice and information on different types of housing, how to apply and your housing rights.
Finding a place to live – Shelter Cymru
Housing for people with special requirements – Shelter Cymru
Supported housing – Shelter Cymru
Finding a private rent – Shelter Cymru
Finding a place to live – Shelter Cymru
Getting adaptations – Shelter Cymru
Below are some other useful links which are specifically for armed forces personnel and veterans that can help you
ALABARÉ
ALABARÉ is a homeless veterans charity providing safe, supported accommodation for British Armed Forces veterans who are homeless or at risk of homelessness. Located across England and Wales, these homes offer private rooms, communal spaces, and personalised support plans. Veterans receive support with mental health, employment, finances, and future housing options—empowering them to rebuild their lives and move towards independence in a stable, respectful environment. You can access their website here
Blind Veterans UK
Blind Veterans UK provide help and support to veterans who have lost their sight. Help ranges from rehabilitation and training to practical advice, and emotional support.
Change Step Wales
Change Step Wales provide various support for veterans in Wales — including dedicated services for those in crisis, older veterans, and people with mental health and substance misuse needs. Call 0300 777 2259, email [email protected] or contact them through their website or social media channels.
Combat Stress helpline & peer support
If you have served or are currently serving in the UK Armed Forces, you can call the Combat Stress’ 24-hour mental health helplines. Veterans and their families can call 0800 138 1619.
Help for Heroes – Band of Sisters
The Help for Heroes Band of Sisters network is open to loved ones, both male and female, who care for those who have sustained career limiting/ending injuries or illness during or attributable to service. As a member, you will have the chance to get in touch with other people who understand what it is like to care for their nearest and dearest, giving you the opportunity to support each other through the days ahead. Members of the Band of Sisters network receive the same financial and welfare support that Help for Heroes offers through the Quick Reaction Fund, but in addition have opportunities to take up offers donated to Help for Heroes by the public. Call 01980 844280.
Ripple Pond
The Ripple Pond is an organisation that helps those who are supporting an injured veteran or are currently serving in the British Armed Forces. Whether you are a partner, parent, sibling, adult child or chosen family, they exist to create a community where you are seen, heard and supported. Whether the injury is physical, psychological or emotional, they can support you as a family member in your own right. Membership is free and Ripple Pond don’t need to see any proof of injury. Please call 0333 900 1028.
Samaritans
Samaritans works with the Ministry of Defence and other charities to support serving personnel in the Armed Forces, veterans, and their families. Call 116 123 to speak to a Samaritan.
SSAFA
The SSAFA Armed Forces charity can give support to those currently serving in the armed forces and veterans. Support includes help with debts, housing and mental health. They can also help with social care, advice and housing for the Armed Forces community, disability support and supporting serving personnel, their families and veterans. Contact Forcesline – it’s free & confidential – 0800 731 880 or find your local SSAFA here.
Veterans’ NHS Wales
Veterans’ NHS Wales can help support you if you have left the armed forces and are experiencing mental health difficulties. You can also find information for your local mental health services here: How to find local mental health services – NHS or by calling NHS 111 and selecting option 2.
Walking With the Wounded
Walking With The Wounded support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of each individual. Whether mentally, socially or physically wounded,
they provide bespoke services dedicated to getting those who have fallen the furthest back on track and to move forward with their lives. Call tel:+443300585800. UK Veteran Charity | Walking With The Wounded
Welsh Government
The Welsh Government has produced a National Housing Pathway for Ex-Service Personnel which contains housing advice and support for people leaving the Armed Forces.
You can also access their Package of Support which gives lots of information about services available to those leaving the armed forces, including health care and welfare benefits.
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This page was last updated: July 28, 2026
The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.
