Contact Us

Get housing help and advice

Call Shelter Cymru’s expert housing advice helpline on 08000 495 495 (phone lines operate between 9.30am – 4.00pm, Monday to Friday).

Expert debt advice

Call Shelter Cymru’s expert debt advice team on 08000 495 495 (phone lines operate between 9.30am – 4.00pm, Monday to Friday).

Fundraising and Corporate

If you’d like to raise money for Shelter Cymru, or to discuss how your company could work with Shelter Cymru call 01792 483003 or email

Support our Campaigns

Sign up as a campaign supporter and we’ll keep in touch with all the latest developments and how you can help us fight against housing need in Wales.

For more information on becoming a Shelter Cymru campaign supporter email


Shelter Cymru is predominantly an advice-giving charity and while we campaign against homelessness and the prevention of homelessness, we do not have any shelters or kitchens for those who are street homeless. Therefore, we do not have the capacity to accept donations of items of clothing, household goods or food. If you’d like to donate such items, it may be worth your while contacting your local food bank.

If you would like to donate your time to Shelter Cymru, we are always on the look out for volunteers to help us make a difference. Visit our volunteering page to see if there is a role that suits you.

Press enquiries

Contact our press team on 01792 483092 or

Shelter Cymru Head Office
25 Walter Road