Free, specialist, independent, confidential debt advice across Wales.

We can offer debt advice face to face or by phone/email in the Bridgend, Cardiff, Carmarthenshire and Swansea areas. Surgeries are offered at convenient locations on a drop-in and appointment basis.

Outside of these areas we no longer have provision, we can provide advice over the phone, call 0345 075 5005.

Our advisers can help with a wide range of debts, including:

  • mortgage arrears
  • rent arrears
  • council tax arrears
  • bailiff actions
  • utility bills arrears
  • county court judgements
  • credit card debts
  • loans
  • secured loans
  • hire purchase agreements
  • doorstep lending
  • catalogue debts
  • overdrafts.

Debt advice projects

MAS

Two advisers based Cardiff and Swansea and giving debt advice specifically in those areas, via a mix of face to face appointments and drop-ins, phone and e-mail.

This service is funded by the Money Advice Service.

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Cardiff debt advice

Monday
12.30pm-2.30pm
St Mellons Food Bank
Drop in or appointment

Tuesday
9:30am-4.30pm

Cardiff Civil Justice Centre
Personal Support Unit
Drop in or appointment

Friday
12pm-2pm
Grangetown Foodbank
Drop in or appointment


Eleri Griffiths
PO Box 5002
Cardiff, CF5 3YY

Tel: 02920 556 063
elerig@sheltercymru.org.uk

Swansea debt advice

Monday
Appointment/Drop-in at Shelter Cymru Swansea office
Call 01792 469400

Wednesday
9.30am-12.30pm
Drop-in at Dewis Housing
Station Rd
Port Talbotand

Thursdays
Appointment only at Shelter Cymru Swansea Office
Call 01792 469400


Adrian Nicholas
25 Walter Road
Swansea, SA1 5NN

Tel: 01792 469400
Fax: 01792 460050
adriann@sheltercymru.org.uk