Free specialist debt advice across Wales.

Shelter Cymru provides free, independent, confidential, specialist debt advice across Wales.

Face to face advice is available in the Bridgend, Cardiff, Carmarthenshire and Swansea areas. Surgeries are offered at convenient locations on a drop-in and appointment basis. Please see details of the surgeries listed on the right hand side of this page. Advice is also available by phone or email in these areas.

Outside of these areas we can provide advice over the phone. Please call our specialist advisers on 0345 075 5005.

Our advisers can help with a wide range of debts, including:

  • mortgage arrears
  • rent arrears
  • council tax arrears
  • bailiff actions
  • utility bills arrears
  • county court judgements
  • credit card debts
  • loans
  • secured loans
  • hire purchase agreements
  • doorstep lending
  • catalogue debts
  • overdrafts.

Debt advice projects

Shelter Cymru has two specialist debt advisers based in Cardiff and Swansea. They provide advice specifically in those areas, via a mix of face to face appointments and drop-ins, phone and e-mail.

This service is funded by the Money Advice Service.


Cardiff debt advice

St Mellons Food Bank
Drop in or appointment


Cardiff Civil Justice Centre
Personal Support Unit
Drop in or appointment

Grangetown Foodbank
Drop in or appointment

Eleri Griffiths
PO Box 5002
Cardiff, CF5 3YY

Tel: 02920 556 063

Swansea debt advice

Appointment/Drop-in at Shelter Cymru Swansea office
Call 01792 469400

Drop-in at Dewis Housing
Station Rd
Port Talbotand

Appointment only at Shelter Cymru Swansea Office
Call 01792 469400

Adrian Nicholas
25 Walter Road
Swansea, SA1 5NN

Tel: 01792 469400
Fax: 01792 460050