If you are struggling to pay your heating bills, there are schemes that could help.
The Energy Bill Support Scheme
The Energy Bill Support Scheme closed in March 2023. Every household should have received £400 off their electricity bill.
If you have a prepayment meter you might have received your discount as a voucher by text message, email or post. You need to use it within 3 months of receiving it. If your voucher has expired, contact your supplier and ask them to send you a new one. You must do this before 30 June 2023.
For further information about fuel vouchers, visit Citizens Advice .
The Energy Price Guarantee
In October 2022 the government introduced the Energy Price Guarantee (or the ‘energy price cap’) to limit the amount you pay for gas and electricity. This will end on 31 March 2024. The guarantee automatically applies to all types of energy tariffs.
The amount you’re charged depends on your tariff. If you’re not sure what tariff you’re on, check your energy bills or contact your energy supplier.
The Energy Price Guarantee will be reviewed on 1 July 2023. You can find more information about the energy price cap by visiting Ofgem.