CORONAVIRUS UPDATE
If you are worried about your gas or electricity bills during the pandemic, speak to your energy supplier. You could get support including:
- reduced bills or debt repayments
- a temporary break in your bills or debt arrangements
- a change to your bill payment plan.
If you have a pre-payment meter and you are worried about how you are going to top it up, your supplier may be able to :
- arrange for someone else to top it up
- add credit to your account automatically
- send you a pre-loaded top-up card.
If you are struggling to pay your energy and water bills during the pandemic you can get more advice and help from National Energy Action (NEA). Read more about help with your energy bills here.