I’ve been kicked out

What do I need to know?

If you’ve got nowhere to go, don’t panic. You may be able to get some help with housing.

If you having problems with your family or carers and you have been asked to leave, mediation or counselling might be able to help you talk things through.

It’s important that you get help and advice as soon as possible to find somewhere safe to live.

Find Out More

If you are over the age of 16 and your parents or carers want you out of the house, try and find somewhere to stay before you leave.

Take a look at our Emergency help page for lots of ideas about what you can do to find somewhere.

Screenshot and save our Emergency help for young people checklist, which is on the right hand side of this page, for good suggestions of things to take with you and organisations to contact.

You can also use our Support Near You tool to find help near you.

If you feel unsafe or in danger at home, it may be best to leave straight away. Try to contact an adviser before you go and arrange some emergency housing in advance.

If someone in your home is being violent or abusive towards you, you must get help immediately. If you are in immediate danger, call 999 and ask for the police.

You can also call:

If you have to leave, then the council’s housing department should be your first stop as they can help you access many different types of accommodation. It does not matter if you are not actually sleeping on the street – they might still have to help you.

Contact your local council and ask to make a homelessness application. If you do not know how to contact them, click here.

If you are homeless the council will have to provide you with some help and advice and this may include providing you with some emergency accommodation. They may also have to help you find a home.

Nightstop schemes are for young people aged 16 to 25 and can provide emergency accommodation for young people in the homes of ordinary people who have volunteered to help. You can usually only stay for one night at a time with each host, where you will get:

  • a room to yourself
  • the chance to have a bath or shower
  • a meal in the evening and breakfast the following morning.

You will probably be asked to go back to the Nightstop scheme each morning, or to the organisation that found you a place through Nightstop where they can help you look for more permanent accommodation or arrange another Nightstop.

You can find out more about Nightstop here and use the Support Near You tool to find a scheme near you.

If you are 16 or under, or under the age of 18, have been in care in the past, or have a disability, you may be entitled to help from social services. Click here to find more details.

If you’ve had to move in an emergency and you’ve no money you might be able to get some financial help from the Discretionary Assistance Fund or apply for a budgeting loan from the social fund.

Check out our information on housing costs, or, if you need help managing your money or dealing with debts, see our money advice pages.

Shelter Cymru also provide a free, specialist, independent, confidential debt advice service surgeries across Wales. Click here to find details of your nearest debt adviser.

If you find yourself on the streets, try to stay safe, and get help and advice as soon as you possibly can. See our pages on Sleeping on the streets for details of places that can help you.

Want to Chat?

Webchat

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Helpline

Call our expert housing helpline on
08000 495 495

Support Near You

Use our Search Tool to find support in your area

Rydym yn ymddiheuro na fedrwn ddarparu’r wybodaeth yma yn Gymraeg, ond os hoffech siarad ag ymgynghorydd yn Gymraeg yna cysylltwch ar 08000 495 495.
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.

This page was last updated on: September 8, 2020

Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.