If your landlord does not respond or deal with the problems, you can ask the council’s environmental health department to come out and inspect your home. Use our sample letter requesting an EHD inspection.
The inspection should happen quickly if there’s a serious risk of harm to you or your family. You might have to wait longer for an inspection at busy times of the year or if the disrepair problems are less urgent.
If the council decides that your home includes a serious hazard, they have to take action.
They can do this by:
- issuing a hazard awareness notice – this warns the landlord that the council is aware of the problem
- giving your landlord an improvement notice, ordering the landlord to carry out certain repairs or improvements by a certain time
- ordering the closure of all or part of a building or restricting the number of people who live in the property
- taking emergency action, to do the repairs themselves and reclaiming the costs from the landlord
- making an order to demolish the property
- buying the property from the landlord under the compulsory purchase rules.
If the council identifies minor repair issues in your house, they do not have to take action. However, they can decide to enforce the improvements, to avoid future problems.