After you’ve sent in your application for an appeal, you will be sent a pre-hearing enquiry form and the appeal paperwork. You need to complete the form and send it back within 14 days. If you don’t return the form in this time, the appeal process will end. If you can’t get the form back in time, it’s very important to contact the tribunal and let them know why.
When you fill in the form, you need to decide whether you want an oral hearing, which you or someone representing you will need to attend, or a paper hearing, which no one attends. If possible, ask for an oral hearing, as this will give you an opportunity to put your case to the tribunal in person and answer any questions about your situation.
You also need to decide whether you want someone to represent you. It’s a good idea to ask an adviser from Shelter Cymru, Citizens Advice Bureau or a welfare rights agency to come with you and speak on your behalf, as they will have experience of attending tribunals and will be able to present your case in the best light.
You can employ a solicitor to represent you, but you won’t be able to get legal aid to pay for representation at the hearing. If you need a translator or interpreter to attend to help you communicate, make sure you let the tribunal know well in advance.