Please bear with us while we update the rest of our advice pages.
Phone an adviser
If you have a housing problem, call our expert housing advice helpline
08000 495 495
You may need to start paying rent on a new home before you can actually move in. In some situations, you may be able to get Housing Benefit to cover the rent.
If you need to start paying rent on a new home before you move in, you may be able to get Housing Benefit for up to four weeks, provided that:
So, for example, you should be able to get Housing Benefit for up to four weeks before you move in if you are a young parent with a baby and you’re moving out of your parents’ home and into your own place, but you are waiting to get money from the DAF so you can buy some furniture, as your new home is unfurnished.
If you can’t move into your new home until adaptations have been carried out because you, or someone you live with, is disabled, you can have Housing Benefit paid for up to four weeks before you move in.
Any work to make the home suitable for the disabled person counts, including redecorating and carpeting.
So, for example, if you are leaving a care home and moving into a bungalow, but you can’t move in until the bathroom has been adapted, then you might be able to get Housing Benefit on the bungalow for four weeks whilst the adaptations are being done.
If you are waiting to leave hospital or a care home and you need to start paying rent on your new home, you might be able to get Housing Benefit for a maximum of four weeks on your new home. Your delay in moving into your new home must be reasonable (for example, you are having to stay in hospital for longer than you expected).
If you have a housing problem, call our expert housing advice helpline
08000 495 495
If you have a non-urgent problem and would like to speak to an advisor
email us
We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.
This page was last updated on: May 12, 2023
Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.