Help from the council when homeless
Your local council might have to help you if you are homeless or in danger of losing your home in the next 56 days. If you are in this situation, contact the council and ask to make a homelessness application. Make sure the person you speak to understands that you need help immediately.
In you need more information about what to do and how the council help, watch the video on the right hand side of this page.
The pages below provide lots more advice on getting help from the council and you could also look at our factsheet ‘Homeless? What can I do?‘
If you want to speak to an adviser, call Shelter Cymru’s expert housing advice helpline on 0345 075 5005 or visit advice near you to find an advice surgery.
- The advice on these pages applies if you contacted a council in Wales for help about your housing on or after the 27th April 2015.
- If you are applying to a council in England then the rules are different and you should get advice from Shelter.
The video is available in Welsh. We are sorry that we cannot provide the remainder of the information on this page in Welsh, however if you would like to speak to an adviser in Welsh please contact 0345 075 5005.
Take a look at this useful overview of what help councils can provide in Wales if you are homeless or threatened with homelessness.