What help can the council provide?
Local councils have legal duties towards homeless people. If you contact the council and you are homeless or in danger of losing your home in the next 56 days the council might have to :
- give you advice and help with your housing
- provide you with emergency accommodation
- help you keep your home
- help you find a home
- provide you with a home.
What help you are given depends on your circumstances.
Applying as homeless is not the same as putting your name on the waiting list for a permanent council home. Make sure the person you speak to understands that you need help immediately because you are homeless.
The pages in this section provide more information about what help the council can give you.
If you are eligible for help and in danger of losing your home in the next 56 days, the council must help you to try and keep your current home. This is known as the duty to help to prevent homelessness, or “the prevention duty”.