Local councils have legal duties towards homeless people. If you contact the council and you are homeless or in danger of losing your home in the next 56 days the council might have to :
- give you advice and help with your housing
- provide you with emergency accommodation
- help you keep your home
- help you find a home
- provide you with a home.
- What help you are given depends on your circumstances.
Applying as homeless is not the same as putting your name on the waiting list for a permanent council home. Make sure the person you speak to understands that you need help immediately because you are homeless.
The pages in this section provide more information about what help the council can give you.
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This page was last updated: April 7, 2026
The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.
