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If you have a housing problem, call our expert housing advice helpline
08000 495 495
The benefit cap puts a limit on the total amount of benefits many working age people can be paid.
The total amount of benefits that can be received by any individual or family living in Wales is capped at:
If the total amount of benefits you receive is more than these limits, the benefit cap will apply and your Housing Benefit or Universal Credit will be reduced to bring your total benefits down to these limits.
When calculating how much benefit you receive, the total amount you, your partner and any children living with you receive from the following benefits will be added together:
One-off benefit payments, such as budgeting loans, are not taken into account.
The benefit cap only applies to people of working age.
The benefit cap will not apply if:
If you or your partner have been in work continuously (either employed or self-employed) for 12 months and lose your job through no fault of your own there will be a 9 month ‘grace period’ when the benefit cap won’t apply. The ‘grace-period’ will only apply if:
You can use Gov.uk’s online benefit cap calculator to get an estimate of how much your benefit might be reduced.
The total amount of benefit you receive, including Housing Benefit and Universal Credit, may reduce as a result of the benefit cap. This will happen automatically.
If your income is reduced because of the benefit cap and you don’t have enough money to pay all your rent, you could fall into arrears and risk losing your home.
Paying the rent should always be your top priority. Use our online budget planner to help work out if you can reduce other costs and always try and meet your rent payments. Your local council may be able to help you with your rent by giving you a discretionary housing payment if you are facing exceptional hardship. This is usually for a short time only.
If you think that you cannot afford to pay your rent and you are starting to get into arrears then get help straight away. Do not ignore things because you could be evicted.
You may decide that you have no option but to move to a cheaper home. Contact your council’s housing options or homelessness service for help and advice if you think that you can on longer afford to live in your home.
Get help from Shelter Cymru if you are worried about the benefit cap.
If you receive Universal Credit ask for help from the DWP in your online journal.
If you receive any other benefits contact the DWP for help by ringing 0800 169 0145. Welsh language 0800 169 0238.
If you have a housing problem, call our expert housing advice helpline
08000 495 495
If you have a non-urgent problem and would like to speak to an adviser
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We are sorry that we cannot provide this information in Welsh, however if you would like to speak to an adviser in Welsh please contact 08000 495 495.
This page was last updated on: May 25, 2023
Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. It should not be regarded or relied upon as a complete or authoritative statement of the law.